Privacy Policy for Terea Vapor

Last Updated: May 2026

At Terea Vapor (https://tereavapor.ae), accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Terea Vapor and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Who We Are

Our website address is: https://tereavapor.ae. We are an exclusive online boutique specialized in premium heat-not-burn products and TEREA sticks within the UAE. Terea Vapor operates as a dedicated digital extension under our main licensed corporate and retail trade entity, Dreamy Vape. Any data collected through this website is processed securely in alignment with our corporate standards and local UAE electronic commerce regulations.

2. Age Restriction (Strict 18+ Policy)

Terea Vapor strictly sells tobacco-alternative and vaping products intended solely for adult smokers and legal vapers. You must be at least 18 years of age to access, browse, or make purchases on this website. We do not knowingly or intentionally collect, solicit, or maintain personal information from individuals under the age of 18. During our delivery process, our couriers reserve the right to request a valid Emirates ID or passport to verify the recipient’s age. If we discover that a minor has provided us with personal data, we will immediately delete it from our servers and cancel any associated accounts or orders.

3. What Personal Data We Collect and Why We Collect It

We collect several types of information from and about users of our website, including:

A. Order and Checkout Information

When you purchase products from our store, as part of the buying and selling process, we collect the personal information you give us such as:

  • Full Name
  • Billing Address and Shipping Address (for UAE delivery coordination)
  • Email Address
  • Phone Number / Contact Details
  • Payment preferences

Why we collect it: To process your transactions, manage your customer account, verify your age, and ensure accurate, lightning-fast delivery of your TEREA packs and IQOS devices straight to your doorstep across the UAE.

B. Account Registration

If you choose to create a secure account with us, we store your name, addresses, email, and phone number.

Why we collect it: This data is safely saved to automatically populate the checkout fields for your future orders, providing you with a seamless and premium shopping experience.

C. Comments, Reviews, and Media

  • Comments & Forms: When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
  • Media Uploads: If you upload images to the website (such as a photo review of a TEREA flavor), you should avoid uploading images with embedded location data (EXIF GPS) included. Other visitors to the website can download and extract any location data from images hosted on the site.

4. Cookies and Web Beacons

Like any other e-commerce website, Terea Vapor uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

  • Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Session & Cart Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. These cookies also keep track of cart contents while you browse our store.

5. How We Share Your Data

We do not sell, trade, or rent your personal identification information to third parties. We only share data with trusted service providers who are critical to completing your orders:

  • Delivery & Logistics Partners: We share your name, phone number, and delivery address with our professional courier team to ensure accurate routing and arrival updates.
  • Payment Gateways: All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, ensuring the secure handling of credit/debit card information.
  • Analytics Providers: We may use automated systems (like Google Analytics) to track anonymized browsing behavior to optimize our website layout and improve user experience.

6. How Long We Retain Your Data

  • Comments and Metadata: If you leave a comment or review, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Registered Users: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • Order History: For financial, accounting, and tax compliance reasons within the UAE, data related to purchases (invoices, transaction logs) will be securely retained for the minimum period required by local laws.

7. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Data Security and Protection

The security of your personal data is highly important to us. We implement industry-standard encryption protocols (SSL/TLS) to secure all data transmissions during the registration, login, and checkout processes. While no method of transmission over the Internet or electronic storage is 100% secure, we take every reasonable commercial measure backed by our retail legacy to safeguard your data against unauthorized access, alteration, or disclosure.

9. Changes to This Privacy Policy

Terea Vapor reserves the right to update or modify this Privacy Policy at any time to reflect updates in our operational practices or local UAE electronic regulations. We encourage visitors to frequently check this page for any changes. Your continued use of the site after any modification to this Privacy Policy will constitute your acceptance of such changes.

10. Contact Information

If you have any questions about this Privacy Policy, your data, or if you wish to exercise your data rights, please contact our support desk:

Main Corporate Location: Dreamy Vape Outlets, Dubai, UAE.

Email: support@tereavapor.ae

Official Hotline: +971 55 780 5606